Where We Ship
We currently ship to addresses within the United States only.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Delivery Time
Standard delivery typically takes 3–7 business days after processing. Delivery times are estimates and may vary due to carrier delays, weather or high-volume periods.
Shipping Costs
Shipping costs are calculated and shown at checkout before you pay.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Some orders may arrive in more than one package.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us at support@primeflexgo.com within 7 days of the delivery date with your order number and photos (if damaged), and we will make it right.